When the boiler stops, the house stops
A broken boiler isn't a small inconvenience - it means cold showers, freezing rooms, worried tenants and, with a gas fault, a genuine safety concern. The longer it's left, the more damage usually creeps into the wider system.
Most boiler breakdowns have a real underlying cause: a failed component, a system-pressure issue, a blocked heat exchanger, a failing PCB. A reset only buys time. We find the root cause, fix it properly, and make sure the system is running safely before we leave.
Call us if you recognise any of these
- No heating or hot water - boiler running but rooms and taps stay cold
- Boiler displaying an error code (F22, F28, F75, E119, 227, etc.)
- Boiler firing then locking out within seconds or minutes
- Pressure dropping every day or two, needing constant topping up
- Rumbling, banging or whistling noises from the boiler or pipework
- Visible leak from the boiler casing or pipework nearby
- Hot water works but no heating (or vice versa)
- Radiators cold at the top or cold at the bottom - not a boiler fault but a system one
Diagnose. Quote. Repair. Certify.
- Phone triage. We ask a few quick questions - make, model, error code, symptoms - so we arrive with the right parts and the right test kit.
- On-site diagnosis. Combustion analysis, pressure testing, PCB checks, component testing - we confirm the cause before we start quoting a repair.
- Fixed price before work begins. Once we've diagnosed, you get a clear written price. Nothing starts until you've agreed.
- Repair with OEM parts. Where possible, repairs are completed in the same visit. We carry common parts for Vaillant, Worcester Bosch, Ideal, Baxi and Viessmann.
- Test, certify, document. Full combustion check, safe-to-use sign-off, warranty paperwork and notes for your records. You keep everything.
Clear, honest pricing - no call-out fee
No call-out fee if we can quote a fixed price over the phone. No mileage charges, no weekend surcharge until after 8pm. If the fault turns out to be unrepairable or a replacement makes more sense, we'll tell you honestly - not upsell you into unnecessary work.